Introduction

At Sri Ram Tours and Travels, we provide travel-related services such as car rentals, employee transportation, and tour packages. As a service-based business, we do not ship physical products.

This Delivery & Shipping Policy explains how booking confirmations and service details are delivered to customers.

 Service Delivery Mode

All services are delivered in the following ways:

• Booking confirmation via phone call / WhatsApp / SMS / Email
• Driver and vehicle details shared prior to travel
• Service executed at the scheduled pickup location and time

 Booking Confirmation Timeline

• Instant confirmation for available services
• In some cases, confirmation may take up to 24 hours, depending on availability
• Customers will be notified once booking is confirmed

 Service Fulfillment

• Services will be provided on the selected date and time
• Customers must be available at the pickup location as per schedule
• Any delay from the customer side may impact service availability

 No Physical Shipping

• We do not deliver any physical goods or products
• Hence, shipping charges, courier timelines, and logistics do not apply

 Delays in Service Delivery

While we strive for punctuality, delays may occur due to:

• Traffic conditions
• Weather conditions
• Vehicle breakdown or technical issues
• Unforeseen circumstances

In such cases, we will inform the customer and provide alternative arrangements where possible.

 Incorrect Information

• Customers are responsible for providing accurate booking details
• We are not responsible for service issues caused due to incorrect information (wrong pickup location, contact number, etc.)

 Third-Party Services

• Some services may be fulfilled through third-party vendors or partners
• We ensure quality but are not responsible for delays caused by third parties

 Contact Information

For any delivery or booking-related queries, contact:

Sri Ram Tours and Travels
📍 Bangalore, Karnataka, India
📞 +91 9741006225
📧 info@sriramtoursandtravels.com